Privacy Policy
Last updated: August 25, 2026
travelandheal ("we", "us", "our") helps patients find and coordinate medical treatment abroad. This Privacy Policy explains what personal information we collect through this website, how we use it, and the choices you have.
1. Information We Collect
When you submit an enquiry, booking, or cost-estimate form on this site, we collect the details you provide, which may include:
- Full name
- Phone / WhatsApp number
- Email address
- Country of residence
- Treatment of interest and any medical details you choose to share in your message
We may also automatically collect basic technical information (such as browser type and pages visited) to help us keep the site working correctly.
2. How We Use Your Information
- To respond to your enquiry and provide a treatment cost estimate or consultation
- To connect you with partner hospitals and doctors relevant to your enquiry
- To contact you by phone, WhatsApp, or email regarding your request
- To improve our website and services
3. Sharing Your Information
We only share the details you submit with partner hospitals, clinics, or doctors when necessary to arrange the treatment or consultation you requested. We do not sell your personal information to third parties. We may share information with service providers who help us operate this website (for example, email delivery), under confidentiality obligations.
4. Data Storage & Security
Enquiries submitted through this site are stored securely and used only for the purposes described in this policy. We take reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is 100% secure.
5. Cookies
This site may use cookies to remember your preferences and understand how visitors use the site. See our Cookie Policy for details.
6. Your Choices
You may contact us at any time to ask what information we hold about you, to correct it, or to request that it be deleted, subject to any legal or record-keeping requirements.
7. Medical Disclaimer
Information provided through this website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional regarding any medical condition or treatment decision.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@travelandheal.com or +91 98118 54994.